Terms of Service

Welcome to Vivoriise.

Throughout this website, the terms "we," "us," and "our" refer to Vivoriise, a brand operated by Hunan Xingxing Xiangrong Technology Co., Ltd.

We operate this online store to provide customers with access to our products, services, information, and related website features.

By accessing, browsing, or purchasing from our website, you confirm that you have read, understood, and agreed to these Terms of Service, along with any additional policies referenced on our website.

These Terms apply to all visitors and users of our website, including customers, purchasers, business partners, and individuals who interact with our services.

If you do not agree with these Terms, please stop using our website and related services.

Vivoriise reserves the right to update, modify, or replace any part of these Terms at any time. Changes become effective once posted on this page.

Continued use of our website after updates are published indicates your acceptance of the revised Terms.

Our online store is supported by Shopify Inc., which provides the e-commerce technology infrastructure that enables us to operate our online business.

Company Information

Brand Name:
Vivoriise

Legal Company Name:
Hunan Xingxing Xiangrong Technology Co., Ltd.

Business Address:
915-R59G, Building B2, 9th Floor,
Lugu Technology Innovation and Entrepreneurship Park,
No.1698 Luxi Avenue, Lugu Subdistrict,
Yuelu District, Changsha, Hunan Province, China

Section 1 – Online Store Conditions

By using our website, you confirm that you meet the legal requirements applicable in your location, or that you have permission for a minor under your supervision to access and use our services.

You agree not to use our website, products, or services for any illegal purpose or in violation of applicable laws, including intellectual property and copyright regulations.

You must not attempt to introduce harmful materials or unauthorized programs, including:

  • Viruses;
  • Malware;
  • Worms;
  • Other harmful code or software.

Any violation of these Terms may result in suspension or termination of your access to our website.

Section 2 – General Terms

Vivoriise reserves the right to refuse service, restrict access, or cancel transactions when necessary.

You understand that information submitted through our website, excluding payment information, may be transmitted through various networks and adjusted to meet technical requirements.

Payment information is protected using secure encryption technology during transmission.

You may not copy, reproduce, resell, distribute, or commercially exploit any portion of our website, content, products, or services without prior written permission from Vivoriise.

Section 3 – Website Information Accuracy

We make reasonable efforts to ensure that information displayed on our website is accurate and updated.

However, we cannot guarantee that all website content will always be complete, error-free, or current.

Information provided on our website is intended for general informational purposes only and should not be considered the only basis for important decisions.

Previous information may be displayed for reference and may not reflect current products, services, or availability.

Vivoriise reserves the right to modify, update, or remove website content at any time without prior notice.

Section 4 – Product Pricing and Service Updates

Product prices, availability, and service details may change at any time without advance notice.

We reserve the right to:

  • Update product details;
  • Adjust pricing;
  • Modify website functions;
  • Temporarily suspend or discontinue services.

Vivoriise is not responsible for any effects resulting from price changes, service updates, interruptions, or discontinued features.

Section 5 – Products and Services

Certain products or services may only be available through our official website and may have limited availability.

All returns, refunds, and exchanges are subject to our:

Return & Refund Policy

We make reasonable efforts to display product images, descriptions, and colors accurately. However, actual appearance may vary due to screen settings, device differences, or technical limitations.

Vivoriise reserves the right to:

  • Limit product quantities;
  • Restrict purchases by customer, household, region, or location;
  • Update product descriptions;
  • Change prices;
  • Discontinue products without notice.

Any offer provided through our website is invalid where prohibited by applicable law.

We do not guarantee that every product, service, or website experience will meet every customer's personal expectations.

Section 6 – Orders, Payments, and Customer Information

Vivoriise reserves the right to review, limit, reject, or cancel orders at our discretion.

Orders may be restricted or canceled due to circumstances including:

  • Unusual purchasing behavior;
  • Multiple orders linked to the same account or payment details;
  • Suspicious payment activity;
  • Orders suspected to be placed for resale purposes.

If changes or cancellations occur, we may contact you using the information provided during checkout.

You agree to provide accurate and complete:

  • Account information;
  • Billing details;
  • Shipping information;
  • Order details.

You are responsible for keeping your information updated to ensure successful order processing.

For more details, please review our:

Return & Refund Policy

Section 7 – Third-Party Services

We may provide access to third-party applications, tools, or services that are not operated directly by Vivoriise.

These services are provided on an "as available" basis without warranties or guarantees.

Your use of third-party tools is subject to the terms and policies provided by the relevant third-party providers.

Any future features, services, or tools added to our website will also be subject to these Terms.

Section 8 – External Links

Our website may contain links to third-party websites, services, or resources.

These links are provided for convenience only.

Vivoriise does not control and is not responsible for:

  • Third-party website content;
  • External services;
  • Product information;
  • Advertising materials;
  • Privacy practices;
  • Third-party policies.

Before using any external website, you should review its own terms and privacy policies.

Section 9 – Changes to These Terms

The latest version of these Terms of Service will always be available on this page.

Vivoriise may update or revise these Terms when necessary due to business, operational, legal, or regulatory requirements.

Changes become effective once published on our website.

By continuing to access or use our website after updates are posted, you agree to the revised Terms.